Reed Diffuser Refill FAQ

Carefully decant the refill liquid into your signature glass vessel—we recommend doing this over a porcelain or stainless steel surface to protect your furnishings. For a pristine scent experience, always discard used reeds and replace them with the fresh set provided; over time, reeds naturally become saturated with dust and oil, which hinders the diffusion of our pure essential oils.

Our 100ml refills offer a delicate scent journey for approximately 2–3 months, while our 200ml bottles provide an enduring sanctuary for up to 6 months. Longevity can vary depending on room size, airflow, and placement; we suggest keeping your diffuser away from direct sunlight and heat sources, such as radiators, which can accelerate natural evaporation.

No. Every Imogen’s Luxuries refill arrives with a complimentary set of high-performance black fibre reeds. Utilizing fresh reeds is essential, as the scent throw depends entirely on their ability to draw oil upwards; replacing them ensures your fragrance performs with its intended depth and clarity.

Certainly. To change your fragrance—for example, from Relax to Revive—simply cleanse your glass vessel with warm, soapy water and allow it to dry completely before refilling. Always utilize the new set of reeds provided to ensure the notes of your new fragrance remain pure and unmixed.

Sustainability is at our core. Refilling reduces the need for new glass production, significantly lowering your environmental footprint. Furthermore, our 200ml bottles are made from Prevented Ocean Plastic™, helping to remove plastic from coastal environments while allowing you to enjoy luxury fragrance more sustainably.